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Student Education Service Assistant (Receptionist)

Are you well organised and adaptable individual with a strong customer orientation?  Do you want to join a team committed to supporting student education practices and delivering an exceptional student experience?

Based in the School of Chemical & Process Engineering, you will be the first point of contact for visitors to the School’s Student Education Service Office, providing front line support and delivering a high quality service to students, staff and visitors. You will provide initial guidance and signposting on a wide range of University processes in relation to Student Education. In addition, you will also undertake a range of administrative tasks to support the smooth running of the service, using your initiative to solve straightforward problems and assist with the day-to-day running of the administrative office.

Along with excellent communication skills and a friendly approach, you will have experience of working in a busy office or customer service environment alongside a commitment to providing excellent customer service. You will be well organised and able to manage your day-to-day workload, as well as being able to make a positive contribution to the team.

To explore the post further or for any queries you may have, please contact:

Jasmine Lingard, Student Education Service Manager on Tel: +44 (0) 113 343 2547 or +44 (0)113 343 6410 or via Email: J.A.Lingard@leeds.ac.uk 

Further information

The Schools in the Faculty of Engineering & Physical Sciences are proud to have been awarded the Athena SWAN Bronze or Silver Award from the Equality Challenge Unit, the national body that promotes equality in the higher education sector. Our equality and inclusion webpage provides more information.

Location:  Leeds - Main Campus
Faculty/Service:  Faculty of Engineering & Physical Sciences
School/Institute:  EPS Faculty Offices
Category:  Administrative and Clerical Support
Grade:  Grade 3
Salary:  £17,682 to £19,133 p.a. pro rata
Post Type:  Part Time
Contract Type:  Ongoing
Release Date:  Thursday 03 October 2019
Closing Date:  Thursday 17 October 2019
Interview Date:  To be confirmed
Reference:  EPSPE1001
Downloads:  Candidate Brief  
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Athena Swan Bronze Award
Equality and Inclusion - Everyone Included, Everyone Involved
HR Excellence in Research