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Student Support Officer

Are you passionate about supporting people to make the most of their university experience? Do you want to join a team committed to supporting student education practices and delivering an exceptional student experience? 

Within the Faculty of Social Sciences, you will act as a key contact in the School of Law’s student support provision providing support for School of Law students and working with academic colleagues and staff within the wider University to ensure a coordinated and inclusive approach to student support within the School. Alongside supporting individual students to advise them and refer them to the support they need to succeed, you will support activity that promotes wellbeing amongst the student body and facilitate opportunities for students from different backgrounds and cultures to support each other.

You will have the responsibility for identifying, developing and delivering support that enables a diverse cohort of students to succeed. You will be at the heart of the School’s student support provision, providing effective administrative support for the personal tutor system, peer mentoring, induction, disability support, the student/staff forum, and attendance monitoring. In addition you will be a vital source of information for students, advising on and administering extensions and mitigation and providing signposting to the wide range of professional support services available within the University.

In addition to your work in the School of Law you will work collaboratively with other staff in the student support function in the Faculty of Social Sciences and more widely to share good practice and encourage knowledge exchange between colleagues to facilitate continuous improvement.  

With experience of working in an administrative role you will have excellent communication skills and the enthusiasm to deliver an exceptional student experience. You will be well organised, with excellent attention to detail and a flexible approach to work. 

To explore the post further or for any queries you may have, please contact:

Ms Katie Jones, Deputy School Education Service Manager 

Tel: +44 (0)113 343 8094; email:

Location:  Leeds - Main Campus
Faculty/Service:  Faculty of Social Sciences
School/Institute:  ESSL Faculty Offices
Section:  School of Law
Category:  Administrative and Clerical Support
Grade:  Grade 5
Salary:  £22,659 to £26,243 p.a.
Working Time:  35 hours per week
Post Type:  Full Time
Contract Type:  Ongoing
Release Date:  Friday 06 September 2019
Closing Date:  Friday 20 September 2019
Reference:  ESLFO1077
Downloads:  Candidate Brief  

The closing date for this job opportunity has now passed, and applications are no longer being accepted for this position

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