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Residence Manager

Are you customer focussed and excited about delivering an outstanding service? Do you have experience of managing a team to deliver a high quality service working? Do you have exceptional communication skills? Would you like to face different challenges every day?

Residential Services provides accommodation for around 8,500 University of Leeds students in self-catered and catered sites both on and off campus. We also provide facilities for meetings and conferences. We are an innovative service with a clear vision to provide some of the country’s best student accommodation.

We are seeking a highly organised and professional individual who can bring their excellent leadership and customer service skills to ensure the smooth running of one of our residences. As a Residence Manager, you will manage and motivate a team of staff to deliver a high quality service in line with Residential Services’ strategy and objectives. You will also be responsible for ensuring that the site you manage is presented to the highest standards at all times and is responsive to the requirements and expectations of student residents, visitors and conference delegates; including to ensure that accommodation is maintained and made available for letting, in order to maximise conference and student occupancy at residence sites.

You will have experience of managing staff as well as having a hands on approach to work. You will also have strong communication and interpersonal skills with an ability to work collaboratively with others and build effective working relationships.

The role will require a Basic Disclosure Check.

To explore the post further or for any queries you may have, please contact: 

Sue Green, Assistant Director of Residential Services

Tel: +44 (0)113 343 6082, email:

Location:  Leeds - Main Campus
Faculty/Service:  Facilities Directorate
School/Institute:  Residential Services
Section:  Student Residences
Category:  Operational Support
Grade:  Grade 6
Salary:  £27,025 to £32,236 p.a.
Post Type:  Full Time
Contract Type:  Ongoing
Release Date:  Wednesday 12 June 2019
Closing Date:  Sunday 07 July 2019
Reference:  FDRES1070
Downloads:  Candidate Brief  

The closing date for this job opportunity has now passed, and applications are no longer being accepted for this position

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