Working collaboratively across IT, you will play a key role in managing, monitoring, and maintaining data centre services within a complex environment. As part of a dedicated team, you will undertake a variety of tasks to ensure a robust and resilient infrastructure.

You will help provide safe and secure data centre capacity for the University, including colocation sites, and take responsibility for ongoing maintenance and operational support. Strong attention to detail is essential, as you will document risk assessments, maintain asset registers, produce reports, and keep accurate logs.

A core aspect of the role involves supporting the installation and decommissioning of network equipment, racks, power distribution units, UPS systems, and other hardware within PBX and server rooms. This includes hands-on work with data cabling installing, testing, tracing, labelling, and maintaining cabling to required standards and supporting network connectivity activities in collaboration with the Network Team.

You will also assist with procuring storage media, managing CCTV services, and controlling access to data centre and server room facilities.

In addition, you will support major change programmes, routine maintenance, and upgrade activities. Drawing on your previous data centre experience, you will troubleshoot issues, resolve incidents, and respond to complex requests. You will also contribute to resolving network related incidents where cabling or connectivity issues are involved, escalating to the Network Team as appropriate. You will support continuous service improvement by sharing knowledge through documentation and knowledge base articles.

Please note that due to Home Office visa requirements, this role may only be suitable for first-time Skilled Worker visa applicants if they are eligible for salary concessions. For more information please visit: www.gov.uk/skilled-worker-visa

What we offer in return

• 26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year!
• Generous pension scheme options plus life assurance
• Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
• Access to on-site childcare, shopping discounts and travel schemes are also available.
• And much more!  

To explore the post further or for any queries you may have, please contact:

Name, Samantha Jones, Operational Manager, Tech ops 

Email: s.jones5@leeds.ac.uk

Closing Date: 19 Jul 2026

Section: Technical Support

Salary: £33,951 to £39,906

This role will be based on the university campus with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.

Are you interested in using your development and support knowledge and skills in a diverse Product Engineering function? Are you an enthusiastic and driven individual with a desire to be part of team delivering high-quality IT services to support a range of business-critical systems?

You will be part of a team delivering and supporting services that underpin a range of business critical activities and projects. This will focus on developing and supporting applications in .Net Core / C# (LTS currently 8) and SQL Server.

You will use your skills, knowledge and experience to develop and maintain .Net Core applications using C# and providing high quality solutions in accordance with IT change management principles.

In order to be successful in the role you will have knowledge of maintaining SQL Server T-SQL, and proven experience of analysing and diagnosing issues in .Net Applications (Console apps, Azure Functions, Web APIs and MVC Web Apps). You will also possess excellent communication skills that will be utilised when working with a wide range of IT colleagues and users.

Please note that this post may be suitable for sponsorship under the Skilled Worker visa route but first-time applicants might need to qualify for salary concessions. For more information please visit: www.gov.uk/skilled-worker-visa.

What we offer in return

• 26 days holiday plus approx. 16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year!
• Generous pension scheme options plus life assurance.
• Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
• Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!

To explore the post further or for any queries you may have, please contact:

Amanda Lassu, IT Operations Manager

Email: A.lassu@leeds.ac.uk

Closing Date: 12 Jul 2026

Section: Professional & Managerial

Salary: £41,064 to £48,822 per annum

This role is available to current employees within IT Services at the University of Leeds only

This role will be based on the university campus.  We are also open to discussing flexible working arrangements.

The University of Leeds is one of the top 80 universities in the world.  We have a truly global community, with more than 39,000 students from 170 different countries and over 9,000 staff of 100 different nationalities.  Established in 1904, we have a strong tradition of academic excellence, reflected in first-class student education, along with world-leading research that has a real impact around the globe.

As we embark on an ambitious Digital Transformation, we are investing in our IT service that is key to developing our learning and research capability as we strive to collaborate across the globe, tackling global issues. As part of the Field Services Team you will be part of a busy team dealing with requests, incidents and technical change directed to IT Services. You will work with a diverse range of customers, technologies and devices across the University, responding to support requests and finding solutions to IT issues. With a professional approach and excellent customer service and communication skills you will play a key role in ensuring users can access core IT services.

With experience of providing first and second line support in a busy and diverse IT environment, you will have experience of using and supporting Windows and/or Mac and Linux client operating systems on desktop, laptop, tablet and other mobile devices. You will be responsible for responding to more complex queries, requests and issues. You will be able to work autonomously, managing your own workload and supporting colleagues by providing advice, guidance, mentoring and training as appropriate.

To explore the post further or for any queries you may have, please contact:

Chris Holland, Customer Support Manager

Email: c.j.holland@leeds.ac.uk 

Closing Date: 05 Jul 2026

Section: Technical Support

Salary: £29,588 to £33,002 per annum