Front Line Team Leader

Are you a committed to supporting students with their careers and employability? Would you like to play a key role in the delivery and coordination of our Front Line information and advice services to students? Do you have experience working in either employability support, graduate recruitment, or a recognised full or part information and advice qualification?

You will coordinate our front line student facing information, advice and guidance offer and the provision of information across a number of platforms both written and on line. This will include coordination of activities provided by colleagues from across the Student Opportunity Directorate delivered from the Careers Centre. 

You will provide information and advice to assist students in developing their employability at university and beyond. This will include delivering support for students to search for appropriate opportunities and delivering in depth application and interview support through: one-to-one advice in person and online; conducting mock interviews; designing and delivering workshops and small group sessions and maintaining a high standard of knowledge of the graduate labour market including changes in graduate recruitment.

You will support students and graduates in making the most appropriate use of the resources available to aid their career planning and development and provide support for staff across the university in relation to careers information resources. You will administer and write content for students and graduates across a range of platforms including web and social media and keep up to date with developments in careers information and contribute to working groups and meetings as required.

You will need experience of working in an employability support environment, graduate recruitment experience, or a recognised full or part information and advice qualification (e.g. NVQ Level 4 or equivalent). Additionally you should have previous experience of providing information and advice in a client focused environment, excellent written and verbal skills and the resilience to work under pressure in a busy front-line environment.

To explore the post further or for any queries you may have, please contact:

Jess Henderson, Assistant Head of Student Careers

Tel: +44 (0)113 343 5283, email: j.e.henderson@leeds.ac.uk