The Client Relationship Manager role is a pivotal position within the Executive Education team at Leeds University Business School (LUBS). This role is integral to managing and nurturing relationships with existing clients, ensuring their needs are met, and delivering high-quality, customised learning solutions.
This is a key role that requires a ‘consultative sales’ approach to both understand the needs of organisations and to tailor suitable solutions that align with the specific objectives and challenges of client organisations. It requires skill in developing relationships, effective communication skills, business acumen, and working with internal and external stakeholders to ensure client satisfaction. You will work closely with potential clients to understand and define their specific learning and development requirements and maintain ongoing relationships with existing clients to ensure satisfaction and repeat business. You will be responsible for coordinating with academic colleagues, to ensure that client requirements are translated into high-level programme specifications, design, and business proposals.
Salary Requirements of the Skilled Worker Visa Route
G7 - Please note that this post may be suitable for sponsorship under the Skilled Worker visa route but first-time applicants might need to qualify for salary concessions. For more information please visit: www.gov.uk/skilled-worker-visa.
What we offer in return
• 26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year!
• Generous pension scheme plus life assurance– the University contributes 14.5% of salary
• Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
• Access to on-site childcare, shopping discounts and travel schemes are also available.
And much more!
To explore the post further or for any queries you may have, please contact:
Tone Thomas Vaduthala, Senior Director of Executive Programmes
Email: t.thomas@leeds.ac.uk
Or
Catherine Thristan, Director of External Engagement (Partnerships and Executive Education)
Email: c.thristan@leeds.ac.uk