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Residence Service Supervisor (Nights)

Salary: Grade 3 (£22,214 to 23,144 p.a.)

Essential: A full current valid driving licence (for manual vehicles) and recent driving experience with the ability to drive in a safe and appropriate manner

Residential Services provides accommodation for around 8,500 University of Leeds students in self-catered and catered sites, both on and off campus.  We also provide facilities for meetings and conferences. We are an innovative service with a clear vision to provide some of the country’s best student accommodation.

We are looking for friendly, customer focused individual to join our team.   You will have significant experience of working in a front-line customer service environment, with communication and interpersonal skills, and be able to work on your own initiative with minimal supervision as well as working as part of a wider team. You will provide a high quality front line reception service to our customers, and will have the ability to undertake minor repair and maintenance tasks and site audits and oversee the performance of external contractors working at the site. 

Flexibility is key in this role, as you may be required to work at various Residence locations (near the Leeds campus) to meet the needs of the business.  You will be based at one of our Residence locations but should be prepared to work at any of the other Residential Services’ sites as required.  The role also involves driving a Residential Services vehicle so you will also need a full current valid driving licence (manual vehicles). 

Residence staff are required to provide a flexible service, working as necessary to meet the needs of the business. The standard shift pattern for this role is 4 days on, 4 days off, 10 hours per shift with a 1 hour unpaid break. 

The post also requires a Basic Disclosure Check.

This role is not eligible for Skilled Worker visa sponsorship. Information on other visa options is available at: https://www.gov.uk/browse/visas-immigration/work-visas

What we offer in return:

    Generous annual leave entitlement.

    Generous pension scheme options plus life assurance.

    Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.

    Personal Development: Access to courses run by our Organisational Development & Professional Learning team, and self-development courses including languages, Creative Writing, Wellbeing Therapies and much more.

    Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!

To explore the post further or for any queries you may have, please contact:

Name: Angela Baker (nee Fawcett) - Senior Residences Manager

Email: A.L.Fawcett@leeds.ac.uk

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Further details:

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Job Details
Location
Leeds - Main Campus
Faculty/Service
Facilities Directorate
School/Institute
Residential Services
Category
Operational Support
Grade
Grade 3
Salary
£22,214 to £23,144 per annum
Working Time
Rota - 4 nights on and 4 nights off
Post Type
Full Time
Contract Type
Ongoing
Release Date
Thursday 18 July 2024
Closing Date
Wednesday 21 August 2024
Interview Date
Thursday 29 August 2024
Reference
FDRES1169
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