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Welcome Desk Assistant

This role will be based on the University campus. We are open to discussing flexible working arrangements. 

Do you have a proactive and enthusiastic approach to customer service?  Can you use your initiative to find answers to a wide range queries? Would you like to be part of a supportive and friendly team?   

We are looking to recruit individuals with excellent interpersonal and organisational skills. You will be able to demonstrate a high degree of personal responsibility and initiative in all areas of the role as well as a high level of attention to detail, and experience of providing excellent customer service.  You will be able to manage email and online resources effectively.

You will work closely with the Student Education and Experience Team and will be the first point of contact for general enquiries in the Social Sciences Building and will deal with these alongside other day-to day administrative duties.

We are looking to recruit someone to cover the Welcome Desk in the Social Sciences Building from 7th April to 20th June 2025. Standard working hours for the post will be 9am to 5pm Monday to Friday.

This role is not eligible for Skilled Worker visa sponsorship. Information on other visa options is available at: https://www.gov.uk/browse/visas-immigration/work-visas

To explore the post further or for any queries you may have, please contact: 

Maria Brys, Student Education Service Manager 

Email: M.H.Brys@leeds.ac.uk

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Further details:

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Job Details
Location
Leeds - Main Campus
Faculty/Service
Student Education and Experience
School/Institute
FSS SES Faculty team
Category
Administrative and Clerical Support
Grade
Grade 3
Salary
£13.12 per hour
Working Time
9am to 5pm Monday to Friday
Post Type
Full Time
Contract Type
Fixed Term (Until 20 June 2025 to complete specific time limited work)
Release Date
Thursday 20 March 2025
Closing Date
Monday 31 March 2025
Reference
SESSS1006
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