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Housing Hub Advisor

Unipol Student Homes

This post is fixed term for 2 years - Interview date: Friday 26 July 

Unipol is a housing Charity established in 1973 by the University and the then Polytechnic in Leeds in co-operation with their Student Unions. In 1997, Unipol became an incorporated Charitable Company with a Board structure.

Unipol provides assistance in finding and supplying housing for students in Nottingham, Leeds and is the main private sector service supplier for the University of Bradford and Bradford College, Leeds Beckett University, the University of Leeds, Nottingham Trent University, The Northern College of Contemporary Dance, Leeds City College, Leeds Arts University and Leeds College of Music. 

This is a newly established post, based in the Housing Hub in Leeds, and is intended to provide additional support and help to both students and landlords using Unipol’s services. This help takes the form of both general and individual advice. The post will also provide additional capacity to a number of mechanisms Unipol currently operates to support student housing standards: web chat help and advice, operating the Rate Your Landlord service, using the Unipol Code Complaints system to resolve disputes and involving and working with statutory and regulatory agencies enforcing standards where necessary.

This new post is also designed to provide greater focus and expertise in giving both pro-active targeted advice and reactive advice to both students and landlords and build closer working relationships with other housing advice responses both within the educational institutions and their students’ unions and in agencies including those within Leeds City Council (property licensing, trading standards and environmental health).

It is essential that you hold a full current valid driving license and be willing to drive to fulfil the duties of the post. The post is based in Leeds. Experience of working in property management (preferably within Leeds) together with some local knowledge of the Leeds market, knowledge of local property resources, including contractors and customer care experience or transferable skills in this area are also essential. Experience of working with students or young people, experience of operating computer record systems and mediation skills would be an advantage.

All staff working in Unipol are jointly employed by Unipol and the University of Leeds. The post will involve some limited late night working (up to 7.00pm) and weekend work at specific times of the year, together with the need to undertake cover and call-out arrangements over some public holidays. You will be required to work some early mornings on a rota to answer telephone enquiries about repairs.

In the event of a major incident or emergency taking place at the developments or other houses, you will attend and operate as Unipol’s representative on site and direct incidents as necessary, additional payment will be made in respect of any time taken on fulfilling these duties.

Informal enquiries may be made to Nikki Verity tel +44 (0)113 2053415, email

Click here for further information about Unipol

Unipol Student Homes is a company limited by guarantee, registered in England and Wales NO 3401440. Registered Charity No. 1063492.

Location:  Leeds - Main Campus
Faculty/Service:  Professional Services
School/Institute:  Unipol
Category:  Administrative and Clerical Support
Grade:  Grade 5
Salary:  £22,659 to £26,243 p.a. pro rata
Working Time:  24 hours per week
Post Type:  Part Time
Contract Type:  Fixed Term (for 2 years)
Release Date:  Tuesday 09 July 2019
Closing Date:  Sunday 21 July 2019
Interview Date:  Friday 26 July 2019
Reference:  CSUNI1046
Downloads:  Candidate Brief  

The closing date for this job opportunity has now passed, and applications are no longer being accepted for this position

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