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Student Fees Advisor

Are you well organised and adaptable with excellent customer service skills? Can you work as a member of a busy team, processing transactions and dealing with enquiries? Do you enjoy dealing with a wide range of stakeholders?

This is an opportunity to join a strong team in a student focussed environment. Your main responsibilities will be assisting in the charging and collection of tuition fees and the collection of University owned accommodation fees. You will also be involved in the administration and maintenance of student and sponsor records in our finance and student systems. You will provide a high class service that is responsive to the needs of all stakeholders. 

Experience of customer service is essential, as is the confidence to deal with sensitive financial issues. You will have proven communication skills, as the role includes dealing with queries from various sources, including in person at the Student Services counter. 

To explore the post further or for any queries you may have, please contact:

Sarah Fabron, Student Fees Manager

Tel: +44 (0)113 343 35796, email: 

Location:  Leeds - Main Campus
Faculty/Service:  Student Education Service
School/Institute:  Student Operations
Section:  Student Finance & Support
Category:  Administrative and Clerical Support
Grade:  Grade 4
Salary:  £19,612 to £22,417 p.a. pro rata
Post Type:  Part Time
Contract Type:  Ongoing
Release Date:  Tuesday 10 March 2020
Closing Date:  Sunday 29 March 2020
Reference:  SESSO1136
Downloads:  Candidate Brief  

The closing date for this job opportunity has now passed, and applications are no longer being accepted for this position

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