Assistant Residence Manager

Salary Grade 5 (£25,742 to £29,605 p.a.) 

We are open to flexible working requirements.

Are you a highly organised and professional individual who can bring their excellent customer service and administration skills to assist with the smooth running of one of our residences?

The University of Leeds is one of the top 75 universities in the world.  We have a truly global community, with more than 39,000 students from 170 different countries and over 9,000 staff of 100 different nationalities.  Established in 1904, we have a strong tradition of academic excellence, reflected in first-class student education, along with world-leading research that has a real impact around the globe.  

Residential Services provides accommodation for around 8,500 University of Leeds students in self-catered and catered sites, both on and off campus. We also provide facilities for meetings and conferences. We are an innovative service with a clear vision to provide some of the country’s best student accommodation. 

As an Assistant Residence Manager, you will support the Residence Manager in ensuring that an efficient service and excellent experience is delivered to our residents and customers. You will also assist with the day to day supervision of staff ensuring that they are motivated and committed to providing the highest standards of service. You will have experience of frontline service provision and be able to supervise and motivate staff effectively. You will be an excellent team player, with good communication skills and have the ability to make decisions using your own initiative. 

The hours of work are 35 hours per week normally 5 days over 7. Residence staff will be required to provide a flexible service working as necessary to meet the needs of the business. Weekend and evening work is expected when required in line with business needs. Given advance notice you may be required to work on University closed days and/or public holidays.

The role will require a Basic Disclosure Check.

What we offer in return

•    26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year!

•    Generous pension scheme options plus life assurance 

•    Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with     a pool, sauna, climbing wall, cycle circuit, and sports halls.

•    Personal Development: Access to courses run by our Organisational Development & Professional Learning team,     and self-development courses including languages, Creative Writing, Wellbeing Therapies and much more.

•    Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!  

Interviews to be held on 20th May 2024

To explore the post further or for any queries you may have, please contact: 

Angela Fawcett - Senior Residences Manager

Email: A.L.Fawcett@leeds.ac.uk 

Further details:

• Candidate Brief