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Assistant Head of Student Support

Are you committed to supporting students and ensuring they have the best student experience? Do you have experience of delivering institutional projects, developing and leading teams and effectively planning and directing resources to meet key priorities?

Reporting to the Head of Student Support, you will work in close partnership with a range of professional service colleagues and academic partnerships to further develop our approach to supporting students. You will lead significant service development activities, including an initial priority to further develop our approach to addressing sexual harassment and misconduct and will manage the new team for this area.

Your experience of leading student support teams, delivery service development plans and managing sometimes complex and sensitive student support cases will be invaluable. You will be skilled in bringing a range of stakeholders together to influence and lead them to ensure delivery of new and innovative practice within Student Support, in line with strategic priorities. Actively promoting a culture of continuous improvement, you will identify and implement new elements of support, streamline and harmonise existing processes and aim to continually raise standards.

Please note you will be required to work on campus in this role. If you require any further information please contact the hiring manager.

To explore the post further or for any queries you may have, please contact:

Chris Warrington, Head of Student Support

Please note: If you are not a British or Irish citizen, from 1 January 2021 you will require permission to work in the UK. This will normally be in the form of a visa but, if you are an EEA/Swiss citizen and resident in the UK before 31 December 2020, this may be your passport or status under the EU Settlement Scheme.

Location:  Leeds - Main Campus
Faculty/Service:  Student Education Service
School/Institute:  Student Operations
Section:  Student Support & Counter Services
Category:  Professional & Managerial
Grade:  Grade 8
Salary:  £42,149 to £50,296 p.a.
Post Type:  Full Time
Contract Type:  Ongoing
Release Date:  Friday 07 January 2022
Closing Date:  Sunday 30 January 2022
Reference:  SESSO1260
Downloads:  Candidate Brief  
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